Frequently Asked Questions
Everything you need to know about our vintage collection and services.
Are all the items at Vintage Radar authentic and original?
Yes, every item in our collection is carefully curated and inspected to ensure it is a genuine vintage piece. We specialize in authentic watches, jewelry, and accessories from various decades.
How do you ensure the quality of vintage watches?
All our vintage watches undergo a thorough cleaning and testing process. We check for timekeeping accuracy and mechanical integrity before listing them to ensure they are in good working condition.
What is your international shipping policy?
We ship worldwide. Shipping costs and delivery times vary depending on your location. Most international orders are processed within 1-3 business days and include tracking information.
Can I return an item if it doesn't meet my expectations?
We offer a 14-day return policy for most items. The product must be returned in its original condition. Please contact our support team to initiate a return and receive a refund or exchange.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various secure digital payment gateways to ensure a safe shopping experience.
Do you offer gift wrapping for special occasions?
Yes, we offer premium gift wrapping services. You can select this option at checkout to have your vintage find beautifully packaged for a gift.